Terms & Conditions

1. Agreement & Acceptance

By accessing https://medhavat.com or engaging Medhavat ("Company", "we", "us") for digital transformation, custom software, or AI engineering services, you ("Client", "User") agree to be bound by these Terms and Conditions and our Privacy Policy. If you represent an entity, you confirm that you possess full authority to bind that entity to this agreement.

2. Scope of Services & Statements of Work (SOW)

All bespoke engineering projects, architecture roadmaps, AI agent implementations, and web/mobile platform builds are governed by specific Statements of Work (SOW) or Master Service Agreements (MSA) agreed in writing. Each SOW outlines sprint deliverables, technical milestones, acceptance criteria, and project timelines.

3. Intellectual Property Rights & Code Ownership

• Client Deliverables: Upon full and final settlement of agreed project fees, Client retains 100% full, exclusive ownership of all custom software code, bespoke databases, visual UI designs, and proprietary workflows created specifically under the SOW.

• Medhavat Core Frameworks: Pre-existing reusable utility libraries, design token structures, and generic algorithmic primitives remain the intellectual property of Medhavat, granted to Client under a perpetual, non-exclusive, royalty-free commercial license for use within the delivered solution.

• AI & Data Rights: Client retains total proprietary ownership of all training datasets, vector embeddings, document indices, and AI workflow configurations.

4. Mutual Confidentiality & NDA

Both parties agree that all trade secrets, business strategies, technical designs, API schemas, and customer data exchanged during consultation or project execution shall be held in strict confidence and shall not be disclosed to any third party without explicit prior written authorization.

5. Payment Terms, Sprints & Deliverables

Invoices are issued according to sprint milestones agreed in the SOW. Payments are due within 14 calendar days of invoice date unless specified otherwise. Delayed payments beyond 30 days may result in temporary suspension of active engineering sprints and deployment pipelines.

6. Warranties & Service Quality

Medhavat warrants that all software delivered under contract will perform substantially in accordance with agreed technical specifications for a period of thirty (30) days post-deployment. During this warranty window, bugs and deviation from agreed acceptance criteria will be resolved at no additional charge.

7. Limitation of Liability

To the maximum extent permitted by applicable law, neither party shall be liable for indirect, incidental, special, or consequential damages (including loss of profits, business interruptions, or data corruption). Medhavat's aggregate financial liability arising out of any engagement shall not exceed the total fees paid by Client under the applicable SOW.

8. Governing Law & Jurisdiction

These Terms and any contractual disputes shall be governed by and construed in accordance with the laws of India. Any legal proceedings or dispute arbitrations shall be subject to the exclusive jurisdiction of the competent courts in Pune, Maharashtra, India.

9. Contact & Inquiries

For contract inquiries, legal notices, or Master Service Agreement (MSA) requests, please reach out to info@medhavat.com or write to Medhavat, Magarpatta, Hadapsar, Pune, Maharashtra 411028, India.